Shipping Policy

Packages are generally shipped within 7 working days in standard delivery and 2 working days in express delivery upon receipt of your payment. The standard shipping costs 7.90 euros and the express delivery costs 15.90 euros, you can freely choose your shipping method during checkout by selecting your choice. Whatever the chosen method of shipping, we will provide as soon as possible a tracking number that allows you to track online delivery of your package.
We are fully responsible for the goods to deposit with the carrier, and would not be held responsible for any damage, loss or theft of merchandise as soon as the relay will be performed in the carrier.
Particular care is taken to protect fragile products packages are oversized and protected.

We need 2-3 working days to prepare an abaya from Casual Collection and 7 working days for Luxury or Emirati Collection.

Customs duties and other special taxes to certain countries remain the responsibility of the buyer, namely that there are no customs fees for shipments by DHL.
We disclaim any responsibility for customs block, delay the delivery time due to strikes, bad weather etc.

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